Reference pricing while Guestavo is in beta
Guestavo comes as six modules and every paid plan runs all six. What the price follows is your size — one venue, a small group, or a larger one. Nothing is billed module by module.
Founding partners are onboarded manually
This page reflects the current packaging direction, not a polished self-serve checkout flow. We scope the first property, migration, and channel setup together before anything goes live.
- 01No self-serve checkout while registration stays waitlist-only
- 02First setup and CSV migration are handled with you on a call
- 03Email and SMS are the default beta channels; WhatsApp only where already configured
One price, everything on
Pick your size — every module is included
Three sizes, one price each, and all six modules switched on from the first day. Larger than Group, or numbers that do not fit the ladder? That is a conversation, and we are happy to have it.
1 venue
Modules included
All six modules
- Up to 10,000 contacts
- 600 credits a month
- 10 app logins, and as many people on the schedule as you like
up to 5 venues
Modules included
All six modules
- Up to 50,000 contacts
- 1,200 credits a month
- 25 app logins, and as many people on the schedule as you like
up to 25 venues
Modules included
All six modules
- Up to 250,000 contacts
- 3,000 credits a month
- 125 app logins, and as many people on the schedule as you like
While the beta stays invite-only we scope multi-property rollouts with you, and the ceilings, the credit allowance and the price are agreed in your contract.
Modules included
Agreed in your contract
- For venue groups the Group tier cannot hold, or numbers that do not fit the ladder
- Everything the Group size includes, plus:
- Properties, contacts, menus, messages and sign-ins set on your subscription rather than by a tier
- A monthly credit allowance agreed with you, rolling over the way it does on every plan
- As many people on the rota as you like, the same as every other plan
- One agreed price, invoiced directly rather than charged to a card
- Setup, data migration and channel configuration done with you
Questions venues ask before they decide
- 01Can I downgrade without losing my data?
- Yes. Your venue, guest book and history stay exactly as they are; you keep the free plan and lose only the paid ceilings and modules. Nothing is deleted on a downgrade, and you can move back up when the season demands it.
- 02What is a credit and what does it pay for?
- A credit is the unit every metered action spends. Email is included free; SMS costs credits and the price depends on the country you are texting. Your allowance refills every month.
- 03What happens when my credits run out?
- Email keeps working and nothing breaks. Paid sends pause until your next monthly refill, or until you buy a credit pack if you need the headroom sooner.
- 04Can I cancel anytime?
- Yes. Your plan stays active until the end of the period you have paid for, then moves to the free plan. No exit fees, no phone calls.
- 05Do unused credits roll over?
- On a paid plan they bank for a few months up to a ceiling, so one quiet month is not money lost. The free plan resets its allowance every month instead. The exact window is shown in your billing settings before you subscribe.
- 06Is there a discount for paying yearly?
- Yearly billing costs less than twelve monthly payments — the exact amount is shown on the toggle above before you check out.
- 07Do I need a card to start?
- No. The free plan needs no card and no call. You add payment details only when you choose a paid plan.
- 08We run several venues. How does that work?
- Each additional property sits on a capacity tier sized for how many venues you run, and everything stays under one login. For larger groups there is Enterprise, priced by agreement.
Have questions? Contact us
Invite-only · founder-led onboarding